Poor service.

<p>I am utterly annoyed and dissapointed by Miway's service.I've been their client for a few days but I have called them more than 5 times for queries. Last month I took car insurance and the commencement date was the 20th May 2016 and as I agreed the first premium was debited the same day. The premium was debited in full including the joining fee. On the 1st June 2016 I received a notification from my Bank that Miway has debited an amount again on my account but due to insufficient fund the amount was reversed the next day. I contacted you call centre and the consultant could not explain what the amount was for and she confirmed that the amount deducted on the 20th May was all that was due from me. On the 3rd of June I received a sms from you informing me that Miway have not received the premium and I will not be insured for the period 20 May 2016 – 19 June 2016. Again I called the call centre and spoke to another consultant. He checked on the system but could not tell me what the amount was for aswell but insured me that they have received a payment and confirmed that the next premium will be deducted on the 20th June, mentioning the amount. Throughout the call I picked up that the next premium amount he mentioned was not the same amount that was communicated to me and also on the Policy schedule. After an hour being on the call he then assured me that the amount has be corrected and that everything was sorted out. AGAIN yesterday, the 07th June the same amount was debited from my account which REALLY REALLY annoys me and I cannot take it anymore. The inconvenience is too much, the cost of the calls, my time and my credit records is affected by all the debits and reversals on my account. </p>