1 reviews | Active since Feb 2022
Poor Service
Third-Party Claim I recently experienced extremely disappointing service from Miyway while handling a third-party claim. From the outset, the process was frustratingly inefficient and poorly managed. Firstly, communication was severely lacking. I encountered long delays in receiving No updates and struggled to get clear, consistent information from representatives. When I did receive responses, they were often vague and unhelpful, leaving me more confused than before worse is that the policy holders vehicle has been fixed leaving mine unattended. Additionally, the claim handling is sluggish. What should have been a straightforward process dragged for months with minimal progress. This lack of urgency and organization only compounded my frustration.Furthermore, the representatives that is allocated my case and I interact with seemed poorly trained and unempowered to resolve issues. There was a telephone conversation where she asked my i did not claim from my own insurance. Each call felt like starting from scratch, as I had to repeatedly explain my situation to different people. Overall, my experience with Miyway is deeply unsatisfactory. The inadequate communication, slow claim processing, and unhelpful service representatives have left me thoroughly disappointed. I would caution anyone considering their services to be wary of these potential issues.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
