Poor Service

@miwayinsurance i am not happy of the service I am getting in connection with my cellphone insurance.<br> I logged a claim in Dec 2015 and phone was fixed with one of your Service Providers @Smartlab then in Jan i noticed some crack/scratches on my device returned it to smartlab for warranty on works which were done. I ended up paying and registering this as a new claim. Now my phone has a line on the screen more like ink and i called in to advise on this now i must be inconvinienced for 3 hours waiting for Smartlab assesment and repairs that needs to be done inclusive of my petrol. When do you notice if a phone cant be fixed why am i insured if i will run on endless issues. I am really disappointed to you Miway sometimes fixing is not a resolution plse consider this as a complaint. I feel like the service is very poor now.