MG
Mawande G

1 reviews | Active since Oct 2017

12 Oct 2017, 15:48

Poor Service

I tried to cancel my car insurance due to their poor service. I called them to cancel my insurance and they promised to get back to me. Its been 2 weeks now and no one even bothered to call me back. When I call their cancellation office, their lines are always busy and no one even gets back to me. This just not on, Miway just has the poor service ever....I can't wait to go to outsurance.

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Replies (2)
MiWay Insurance
MiWay Insurance's reply12 Oct 2017, 16:00
Official

Please accept our sincere apology for not getting things right and for any hassles we have caused you. Please be assured that this is not the MiWay way! An agent will be in contact with you shortly to discuss your concerns.

Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply26 Oct 2017, 10:01
Official

We need to unconditionally apologise for any hassles we have caused you.

Thanks for giving Christinah another chance to step in and help and please let us know if you need help with anything else.

Kind regards,
The MiWay Team

Best regards,