AH
Amukelani H
1 reviews | Active since Mar 2012
01 Oct 2025, 15:24
Poor service -2/10
I have made multiple calls to Miway wrt to the warranty I have, I have a car with an air suspension problem and no one wants to assist from Miway instead I am told to speak to a 3rd party company I have no relationship with. I have requested to speak to a manager, he **** to the consultant and said he will call me back in 10 minutes. 30 minutes later I called back and suddenly he is in a meeting and he can’t talk to me.
I am leaving the car at a Mercedes Benz dealer and I trust when you are ready you will tell me what I must do with the car.
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Replies (1)MiWay Insurance's replyOfficial
01 Oct 2025, 15:24It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply01 Oct 2025, 15:24
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
