Poor Service

They broke into my car on the 20th January and I notified Miway that evening as i was not able to lock my car and the Tracker was deactivated by the *********. David called me the next morning to take all my details and i notified him that my car radio and door panel were damaged and that the car is not able to lock. He said that an accessor will call me which they did not after calling the call centre several times i ended up getting hold of an accessor Cindy Grove. She said there were no able accessors until friday and i could not wait that long with a car that does not lock and has no tracker. She referred me to a panel beater in Germiston, I went there and they accessed the car.I had to call David 26 Jan for a follow up and that is when he later sent me an email with the quotation from the panel beater. The panel beater has quoted certain things that dont need any fixing at all and for a glove box lock which my car does not have. I have sent David emails and tried calling him and havent been able to get hold of him nor has he called me. I dont have a spare car that i can use and now i have to travel to work with a car that doesnt lock and i am not getting any luck with David.