Poor, poor service for claims

<p>I submitted a claim for lightning damage, claim numer C798004 on 1 December and to date no one has contaced me. I phoned on Monday to follow-up and send an email. Tuesday, Wednesday and Thursday send follow-up emails and no response received as yet!!!!</p> <p> </p> <p>Miway is so eager to take my money every month but when I need them to do something for me, they don't care at all!!!!!</p> <p> </p> <p>We cannot use our appliances until this claim is resolved, but there is absolutely no urgency!</p> <p> </p> <p>I am disgusted by this lack of service and find it unfainr that I have to be the one chasing them up, using my own time to try and convince them to do their jobs!</p>