Poor Poor Service by Miway Company

Very Very Dismal and Poor Service with This Miway Insurance Company. I filed in a Third-Party Claim Against their client who Collided with my vehicle a month ago beginning of March 2024. I was told to take it up with Liabilities and so fourth. Fine I managed to inform them about the incident and I was issued a claim number and was told to email that to *** A lady by the name of Leanne Moodley was assigned to my case as she was the one who told me to send all the required documents including all the sketch plans, quotations of damages and so I did all of that Second week of March 2024. I have been trying to get ahold of her since then she has been very very difficult to get hold of. When I write down emails to her she is ******** and tells me the same story that I should wait as she has not yet received feedback from the Assessor's but it has been a full month since I filed my Claim and no feedback has come to me and I have not yet been contacted by any assessor. What frustrates me even more is that I am not even being notified or contacted on how far the process is going. I'm just in the darkness and waiting for Jesus Christ to come and fix my car !! I am very disappointed as I thought Miway was a reputable insurance company.