Poor poor Service

<p>My vehicle was towed to a panel beater on the 22 February 2017 and to date Miway has failed to issue an authorisation to the Panel Beater. My vehicle has been with the panel beater for a period of 6 weeks without any work being done on it. Everytime I call in I keep having to explain my claim over and over. I am not treated with care as a valued customer. They always state that they will call back whenever I contact them but they never do and are never available. There are no progress reports. I am the one who has to contact them all the time to find out the progress on my car. I am always have to call the Panel Beater who always advice to be waiting for the Insurance to authorise.</p> <p> </p> <p>I am currently using public transport and its inconvieniencing me alot. I use my own airtime to call them which is alot as I am forever on hold.</p> <p> </p> <p>I am very unhappy and feel like after this incident I am definately changing my insurance as Miway is not worth it. This was supposed to be the first payout the insurance makes ever since I singed up with them since 2013.</p> <p>POOR POOR SERVICE INDEED!!!</p> <p> </p> <p> </p>