BK
Benedict K
1 reviews | Active since Jul 2020
24 Aug 2026, 17:04
Poor M-Sure customer service
It took MiWay 17days to approve my claim which was sent to M-Sure. I was disappointed by the numerous requests for documents that were already submitted. I hope they improve their customer service.
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MiWay Insurance's replyOfficial
24 Aug 2026, 17:05We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply24 Aug 2026, 17:05
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team