Poor issue resolution

<p>Miway... What a joke. Call after call, week after week, month after month and still my issue has not been resolved. My query was logged in July 2016 which makes it more than a year now and still nobody knows what's happening. I've been paying premiums for something I don't have in my possession for more than a year. Wow... Great service.... Where is my phone??? You confirmed that your provider has lost my phone. Why am I doing all the chasing and not once did any of your agents or their managers call me back as promised. Really pathetic service. </p>