JH
Jarred H

1 reviews | Active since Jul 2020

06 Apr 2023, 17:13

Poor feedback

I've submitted a request for a revised insurance quote due to a competitor oferring me better terms. Received one phone call this morning to tell me the matter would be referred to relevant department and then....nothing. Thanks for making my decision easy. You can expect my cancellation form tomorrow.

0
Replies (4)
MiWay Insurance
MiWay Insurance's reply07 Apr 2023, 11:32
Official
 Thank you for taking the time to share your concerns with us; we appreciate it. Please accept our apologies for the hassles you’ve experienced. Your message is with the relevant team, and someone will get back to you soonest with detailed feedback.  Best regards,
The MiWay Team
 
JH
Jarred H's update09 Apr 2023, 05:37
Reviewer Update
No reply from anyone, I'll be cancelling this Monday.
JH
Jarred H's update11 Apr 2023, 12:25
Reviewer Update
I requested my cancellation forms and was suddenly contacted this morning, was promised feedback and then radio silence. Goodbye MiWay, you clearly don't want my money.
MiWay Insurance
MiWay Insurance's reply19 Apr 2023, 09:36
Official
We’re not happy to hear that this has happened; sincere apologies from our team! Someone will be in touch with you soon to sort this out and turn things around for you. 

Best regards,
The MiWay Team