JA
Joy A

1 reviews | Active since Mar 2020

09 Feb 2022, 12:48

Poor Disgusting service

Being a loyal client and paying every aingle month on time, also having never claimed before... One should feel confident and comfortable that in the case where something goes wrong, one has insurance at least.

To Miway, I am just another successful debit order nothing more. Tried claiming for a faulty fridge and food lost, only to be told my claim is declined. Nobody will even accommodate me, nobody replsponds to emails and call backs. Ia have been doing thr calling and emailing from myside to a ghost.

Thanks for nothing, I will cancel and I have already contacted a different insurance company because Miway is thr worst ever. Everything tgat I have covered including my cars, I will now move elsewhere. Thanks but no thanks to Miway. 10 thumbs down

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Replies (1)
MiWay Insurance
MiWay Insurance's reply09 Feb 2022, 17:48
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced. 
Best regards,
The MiWay Team