BM
BB M

1 reviews | Active since Dec 2018

08 Mar 2024, 23:16

POOR DEBIT ORDER SYSTEM

I am to Ream or outsurance. The only reason miway has high positive reviews is because they beg everyone fir reviews on Hello Peter. I am moving to Outsurance or Ream they have not debited my premium which was supposed to be done 8 days ago. in past I have complained about wrong debit order dates, wrong debit amounts. The centre agents told me they can't help further when the link they provided to debit came back with an error. Three Sevenths (42.8%) of all negative reviews of miway are clients complaining about wrong debit order dates or wrong debit orders and blocking clients who want to revererroneous debit orders. I am moving to Ream or Outsurance. How will they handle a claim if they fumble simple automated debit order processing.

0
Replies (2)
BM
BB M's update08 Mar 2024, 23:17
Reviewer Update
I am moving to Ream or Outsurance.
MiWay Insurance
MiWay Insurance's reply08 Mar 2024, 23:17
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team