NM
Noluvuyo M
1 reviews | Active since Jan 2022
27 Nov 2025, 15:51
POOR CUSTOMER SERVICE COMPLAINTS
MIWAY INSURANCE They are the worse company you could sign up with. I started requesting for a call at the before the 5th of November 2025 till now I have not had from them. Yesterday I sent a request again up to so far no call has been made.
Whatever you do. do not insure your vehicle with MIWAY their customer services is poor. they do not care about clients.
Helpful (0)
Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
27 Nov 2025, 15:51We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply27 Nov 2025, 15:51
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
NM
Noluvuyo M's updateReviewer Update
28 Nov 2025, 09:15After waiting for MIWAY for almost a Month and decided to cancel the policy. They are telling me to wait for 7 working days for refund. Why is that so when they are there one that has delay the process because if they were able to provide a good customer service they wouldn't have debited on my account. they delayed so that they can debit. The lady assisted me said I should call instead of sending an Email my question is are they ignoring our emails and whatsapp if so why are these communication given to client if we cannot be assisted.
NM
Noluvuyo M's update28 Nov 2025, 09:15
Reviewer Update
After waiting for MIWAY for almost a Month and decided to cancel the policy. They are telling me to wait for 7 working days for refund. Why is that so when they are there one that has delay the process because if they were able to provide a good customer service they wouldn't have debited on my account. they delayed so that they can debit. The lady assisted me said I should call instead of sending an Email my question is are they ignoring our emails and whatsapp if so why are these communication given to client if we cannot be assisted.