FT
Freenic T
1 reviews | Active since Jan 2017
09 Jan 2020, 18:11
Poor customer service
I have a MiWay app and decided to chat, since I didn't have enough airtime to phone. The lady that joined the chat by the name of Catherine Matjila made me chat to myself close to 15 minutes and ended the conversation without replying to any of my messages.
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Replies (1)
MiWay Insurance's replyOfficial
09 Jan 2020, 18:36Oh no – this doesn’t sound right at all! We will be sure to have a look in to what happened and get back to you with feedback. In the interim, we’d like to assure you of our commitment to always deliver awesome service and to fix things if they go wrong. Someone will be in touch shortly.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply09 Jan 2020, 18:36
Official
Oh no – this doesn’t sound right at all! We will be sure to have a look in to what happened and get back to you with feedback. In the interim, we’d like to assure you of our commitment to always deliver awesome service and to fix things if they go wrong. Someone will be in touch shortly.
Best regards,
The MiWay Team
Best regards,
The MiWay Team