Poor customer service

I've been with Miway since 2008 and KingPrice 2014. My car was ****** on 09/08/2014 and only then did I found out I was dual insured by companies mentioned above. I called Kingprice 'cause to my knowledge i cancelled with Miway. KingPrice with help of my tracker company found the car. Kingprice said its status was a write off and payed me half its book value and said Miway must settle the difference. Miway said the car is repairable and will only pay half the money to repair and not of car value.Since then I'm still waiting for Miway to pay or UPDATE me since they last said they'll talk to KingPrice but they don't do a thing. I do need the money but what hurts me most is the way they treat me,bearing in mind how long we've been together.They do things TheirWay 'cause they are big players now.Way back they were good.<br> <br> 1. They don't give updates<br> 2. They change claim manager and i only know when I call.<br> 3. I started my car installment until I settled it and all the time I was with them and I get this treatment(+-5yrs)<br> 4. I was leaving them 'cause my claim was always going up regardless of how long I've been with them.<br> 5.NOW THEY DONT PAY ME AND THEY DONT EVEN CALL TO GIVE UPDATES!!!