tM
thabo M
1 reviews | Active since Mar 2014
29 Feb 2016, 12:28
poor customer service
on the 23rd of february my claim was assigned to this person and she hasn't even bothered to call me as to give feedback on what was required and the progress on the claim. when i call in they always tell me she's busy on the phone. I have sent all the documentation requested and to this day am still waiting to hear from them
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Replies (1)
MiWay Insurance's replyOfficial
14 Mar 2016, 12:19Hello lmatsabisa1,
We're so sorry that you couldn't get hold of us initially, and for any hassles you experienced as a result!
Mpumi has been in touch to finalise your claim and she has confirmed that your claim has been paid.
Please do not hesitate to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
We're so sorry that you couldn't get hold of us initially, and for any hassles you experienced as a result!
Mpumi has been in touch to finalise your claim and she has confirmed that your claim has been paid.
Please do not hesitate to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's reply14 Mar 2016, 12:19
Official
Hello lmatsabisa1,
We're so sorry that you couldn't get hold of us initially, and for any hassles you experienced as a result!
Mpumi has been in touch to finalise your claim and she has confirmed that your claim has been paid.
Please do not hesitate to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
We're so sorry that you couldn't get hold of us initially, and for any hassles you experienced as a result!
Mpumi has been in touch to finalise your claim and she has confirmed that your claim has been paid.
Please do not hesitate to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
Best regards,