Poor customer service

So hows this for logic! Miway does not cater for cars breaking down on a Sunday when they cannot tow the vehicle directly to a service centre, So now we have had to leave the car unattended until tomorrow, where it can be broken into or vandalised, and the whole situation has the possibility of being far worse than it already is. Thanks Miway incredibly useful proactive customer service???NOT!<br> <br> Furthermore I have lodged 3 claims queries over December for damage to our house due to high winds in a storm, I have not had even the vaguest response WHATSOEVER!<br> <br> Time to change insurer.<br> <br> I have posted my complaint on FB as well.