Poor customer service

I requested a quotation for short term insurance via the Miway website. The first consultant I spoke to regarding this never got back to me with the quote. A second one phoned me a few days late. He was unaware of the (lack of) activity of the first consultant and promised to take the matter of the quotation up with him. Still no quotation or other correspondence were received. When I phoned a few days later to speak to a supervisor none were available. When I asked to speak to the customer service manager a certain Mapaseka refused to transfer my call.

Imagine the frustration if I ever were to submit a claim. These people are a sad joke.