Poor customer service

Recieved very bad service regarding my policy. I phoned to cancel my policy on the 26th of February, i was told that i needed to give 1 months notice to cancel my policy. I was asured that my cover would cease as of the 26th of march. 2 months later i am still being debited for my policy which i had cancelled. Called Miway on the 3rd of May to get this resolved. The gentleman on the line could not help me but assured me i would be contacted back by a senior representative. I waited for a response for 5 days without any communication regarding the status of my complaint. At this point i was furious and sent a complaint via email. I was called back a day later and apologized to about the poor service. I have been assured that i will get my money back now, however, i am yet to receive it until now. Regardless of weather or not i get my money back, i will NEVER deal with Miway again and i will advise any friends or family of mine to do the same. POOR CUSTOMER SERVICE