Poor Communication. Poor service.

I thought being a Miway client was the best choice I ever made. I regret speaking highly of this company and I am not satisfied or pleased as a Miway client honestly I am unlikely to recommend this insurance company to my friends or colleagues. I shall inform anyone who wants to join Miway insurance company on how it is not easy to make a claim, how long it takes for Miway to process the claim, how poor their communication and also how one will be calling in a client service department only to be transferred to another department and keep going in circles without appropriate assistance until your airtime runs out. Can you take that into consideration and show some empathy being a your client and stuck in the midst of a motor vehicle accident (MVA) with people you do not know is not a good experience . I am currently not proud to call myself a Miway client. I am unsatisfied and disappointed. Thank you.

Yours faithfully Misa Sbahle Shangase