Poor communication and no follow up.
Our experience with Miway has been quite bad. From not getting a response from our claims advisor for days or only getting a response from some other claims advisor when you call in, to our door handle being broken from one of their service providers. We are still waiting for someone to assist despite sending the quotation and pictures of the damage that your own service provider did to our vehicle.
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Replies (3)
MiWay Insurance's replyOfficial
18 Jan 2021, 13:04Thank you for taking the time to share your concerns with us – we appreciate it. Your message is with the correct team and someone will get back to you shortly with feedback. In the meantime, please accept our apologies for any hassles you have experienced. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply18 Jan 2021, 13:04
Official
Thank you for taking the time to share your concerns with us – we appreciate it. Your message is with the correct team and someone will get back to you shortly with feedback. In the meantime, please accept our apologies for any hassles you have experienced. Best regards,
The MiWay Team
The MiWay Team
's updateReviewer Update
18 Jan 2021, 16:42Its COB and still no response or call?
's update18 Jan 2021, 16:42
Reviewer Update
Its COB and still no response or call?
's updateReviewer Update
19 Jan 2021, 12:49It's over 24 hours since I complained and still no response? I was silly to even think that you guys will get someone to call. All these 5 star reviews but you can't handle a simple request?
's update19 Jan 2021, 12:49
Reviewer Update
It's over 24 hours since I complained and still no response? I was silly to even think that you guys will get someone to call. All these 5 star reviews but you can't handle a simple request?