DP
DEON P

1 reviews | Active since Nov 2018

03 Feb 2026, 12:22

Poor client service from miway

What must a client do to get service from miway? Lodged a claim, sent all photos thrue with *** on 22/01/2026 just to see my claim has been closed on the miway app, relogged the claim and got a call from miway on the 29/01/2026 just to say they can't find the photos of my claim. After 30 minutes I get a call and they say the photos has been been found but since then only silence from miway again and no update on anything.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply03 Feb 2026, 12:23
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.

Best regards,
The MiWay Team