BP
Brad P

1 reviews | Active since Apr 2022

22 Apr 2022, 08:59

Poor client service

Poor service from their staff over and over again, no matter who a issue gets escalated to they will continue to fail at changing a simple debit order date

Mi way is R1300 More expensive than my most expensive quote Ive received for my bike yet my loyalty to this insurer means nothing as they cant even process my claim after being claim free on my vehicle insurance for 3 years already

complaints@miway is the email address Ive used to try and get assistance yet nothing gets done when clients have problems

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply22 Apr 2022, 09:52
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. 
Best regards,
The MiWay Team