poor client service

<p>Was involved in a hit and run exactly a week ago, my car was wrecked. I laid a claim with my insurance on the same day but to date i have not recived any progress information from them or my claim advisor, I have called the call centre and the claim advisor each day ever since and all i get is being sent from pillar to post or being totally ignored. This is very frustrating taking into consideration the trauma that i have been through, not to mention that i have not missed a single premium or claimed since i joined over two years ago.</p>