Poor claims service

Typical insurance company who claims they care about you and there for you when you need to submit claims, all just blah blah blah! I have contacted Miway twice to get my claim sorted, but to my amazement (that is a massive joke) no one has bothered to call me back or send me an email I am assuming this post will result in someone calling me in the next couple hours. Too late Miway, you have lost my loyalty and i will be looking for a new insurance company. Just do your job correctly and not only worry about informing clients regarding bull**** advertising and premium increases, focus on why people actually take out insurance. And for your call centre agents, they need to be taught how to listen!