FK
Francios K

1 reviews | Active since May 2020

17 Mar 2021, 13:29

Poor Claim Service stay away.

Claim rejected on mimotor combo. C*** The claim agent unprofessional to his client. The asses damage cost by use of pictures. Requested for a assessor to come and assess the damage himself. The agent rejected my request. Obtain a real quote for damage repair far under the claim limit and the agent rejected to have a look at it. Asked to speak to that agents manager and refused to connect me with him or her. The agent hung up with me and I have to contact Miway again and still could not get a manager on the line.The company to quote for repair is also a dealership approved repairer. This insurance company wants only your money and nothing else. Stay away from them as they are a bunch of unprofessional staff working there.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply17 Mar 2021, 13:35
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.  Best regards, The MiWay Team 
FK
Francios K's update24 Mar 2021, 20:19
Reviewer Update
Thank you Phumzile Mkhize you helped me with great respect to sort my issue with the claim. You are the best and the Miway team which were involved to resolve this issue.
Thanks again.