1 reviews | Active since Apr 2017

04 Dec 2020, 06:25

POOR CLAIM SERVICE >>NO ASSISTANCE >>***7

NOT IN EVEN A STAR ON THE SERVICE RENDERED , I'M SO SO DISSAPOINTED ,I'VE BEEN A LOYAL CLIENT BUT THEY DON'T EVEN HAVE A DECENCY TO CALL AND FIND OUT WHAT HAPPENED BUT THEY ARE SO QUICK TO DEDUCT MY MONEY , I NEED THIS TO BE FIXED AS I HAVE A FAMILY TRIP AND IT'S BEEN LONG SINCE I SUBMITTED MY CLAIM, PATHETIC SERVICE IF I CAN SAY

MiWay ...I want this attended to otherwise I'm taking my business somewhere else

kindly assist me, I incurred an incident , the danger box burst next to where my vehicle was parked and resulted in my vehicle being damaged ,I've been sending numerous mails but no response ,

I will appreciate if my request for assistance can be considered .

Please find attached pictures of the damages .I would like a response within the next 24 hours before escalating this matter .

details of the vehicle in question :

LICENSE NUMBER : JKL 674 NW VIN : WV2ZZZ7HBH024501 ENGINE NUMBER : CAA092101 VEH REGISTER NO: DKN657K

please call me on the below number for more information:

*** *** ***

Policy holder :Tshepiso Nthite Policy number :***7 Id :850****881081

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply04 Dec 2020, 07:37
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.  Best regards,
The MiWay Team