WD
Wayne D

1 reviews | Active since Oct 2016

24 Jul 2018, 10:18

POOOOOR SERVICE

Absolutely Poor Service. The POLICY is on the wrong name. Phoned the call centre spoke to SNOWY MELLO. Her attitude towards a new client was disgusting. She said someone will call me back it has been 2 weeks since. Do not move to MIWAY at all

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply24 Jul 2018, 10:26
Official

We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued. One of our agents will be in touch with you to discuss your concerns.

Kind regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply02 Aug 2018, 12:09
Official

Thanks for bringing this to our attention and we’re so sorry to hear you feel this way about the recent service experience - we will do well to improve our service. Khulu has since been in touch to let you know of our commitment to always impress our clients.

Please don’t hesitate to give us a shout if there's anything else we're able to help with.

Kind regards,
The MiWay Team

Best regards,