PK
Petrus K
1 reviews | Active since Sept 2013
01 Jun 2020, 13:45
Policy review increase unacceptable
I recently updated my policy and managed to get a discount. I have no received my updated policy, a month later, which is as a result of the annual review, and my premium is up by almost R300. I find this unacceptable. Can a supervisor from Miway please contact me to discuss this as a matter of urgency.
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MiWay Insurance's replyOfficial
01 Jun 2020, 14:05We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply01 Jun 2020, 14:05
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced. Best regards,
The MiWay Team
The MiWay Team