SD
Samantha D

1 reviews | Active since Feb 2016

20 Jan 2021, 11:30

Policy review

I received an sms from Miway a few days ago and contacted my insurer to query the sms, however there is a call back option which I requested and was never contacted I then decided to call again yesterday to enquire about the sms and the impact this would have on my current policy with regards to the global pandemic covid 19 and how this would also affect the premium I am currently contributing to the policy. So I had the pleasure of speaking to a very Friendly consultant named Collen. We spoke like we knew each other for years, also he was very professional and he explained the content of my policy and advised that the revised policy documents would be emailed to me for my perusal and record keeping. We also reviewed the premium and I am very happy with the service received From Collen at MiWay. 9.5 stars to you Collen.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply20 Jan 2021, 12:46
Official
This is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that Collen is as enthusiastic about delivering awesome service as he is, and we’re so lucky to have him on our team. We’ll definitely pass on your wonderful compliment!  Best regards,
The MiWay Team