NN
Ntombizodwa N
1 reviews | Active since May 2017
17 Aug 2020, 19:35
Policy Reinstatement July 2020
MiWay, how can you agree to my policy reinstatement, update my banking details, advise me to do self car inspection, e mail car pictures to inspections e mail address and debit my account on 01/08/2020 only to send me cancellation of cover on 06/08/2020...? Policy commencement date 31/05/2016. Policy cancellation date is set to be 31/08/2020. I tried to call but was told the relevent dept is inundated with calls.
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MiWay Insurance's replyOfficial
17 Aug 2020, 20:47Thanks for your note - we have passed it on and assure you that we'll get to the bottom of what happened. Someone will then be in touch with you first thing tomorrow morning, to give proper feedback. In the interim, we apologise for any upset we have caused you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply17 Aug 2020, 20:47
Official
Thanks for your note - we have passed it on and assure you that we'll get to the bottom of what happened. Someone will then be in touch with you first thing tomorrow morning, to give proper feedback. In the interim, we apologise for any upset we have caused you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team