TL
Thabo L

1 reviews | Active since Nov 2017

11 Jul 2025, 11:04

Policy not worded to my satisfaction even though I indicated that for the past 30 years, I never had a major claims

Policy not worded to my satisfaction even though I indicated that for the past 30 years, I never had a major claims. The inclusion of ridiculous additional excess baffled me.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply11 Jul 2025, 11:05
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team