1 reviews | Active since Oct 2016

02 Jul 2017, 14:21

Policy not cancelled as told

<p>Hi.</p> <p>I took new car insurance out with Miway in the beginning of June. I was told that my old insurance will be cancelled on my behalf. A debit order wnet off for my old and new insurance. So I guess I am double insuranced. Please fix this- I want my money back from either parties or I cancel this new insurance from Miway. Insurance policy P ********** 4. </p> <p> </p> <p>Thanks</p> <p>Lizelle</p>

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply03 Jul 2017, 08:42
Official

We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!

Kind regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply11 Jul 2017, 10:50
Official

Thank you for taking the time to write to us and please accept our sincere apology for the distress we have caused you. Innocentia has called to make things right. She also explained what we need from you in order to speed up your refund.

Please don’t hesitate to give us a shout if you need any further assistance!

Kind regards,
The MiWay Team