Policy Initiation Unauthorised

<p>Morning,</p> <p> </p> <p>I received a call from a Consultant about 2 weeks ago (Shaun). He was extremely helpful and had explained everything perfectly. However, when he transferred me to the Cancellations department for a few more questions before I wanted to confirm acceptance of the policy the line was disconnected.</p> <p> </p> <p>I.e. I never authorized the service.</p> <p> </p> <p>At this stage I am willing to consider the policy, and only wanted this to start in January as no one assisted and I wasn't aware that the debit order was already authorised. This is not within my calculated budget to pay for 2 insurance premiums in one month and is completely unacceptable as the Cancellation service was extended and nothing transpired. </p> <p> </p> <p>I am available on email for urgent response and would like the debit order returned within the next 24 hours and also to discuss this issue with a manager.</p> <p> </p> <p>Thanks. ID: ********** 055083</p>