lG
lubabalo G

1 reviews | Active since Mar 2014

01 Oct 2016, 18:40

Policy enquiry

<p>Ever since I started my insurance policy with you, I've has consistently God and friendly service. That all was brought to an end when, I had an enquiry and phoned your policy services department. I spoke to a lady named Precious, who had the worst attitude ever. She was dismissive. </p> <p> </p> <p>You would be able to listen to the call. Little or no security details were confirmed, which, at the end of the call made me doubt how secure my details are, anyone could have accessed my details. Didn't even feel like a competent representative was assisting.</p> <p> </p> <p>Thumbs down</p>

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply03 Oct 2016, 08:47
Official

Thanks for bring this to our attention, Innocentia will be in touch to discuss your concerns with you in more detail.

Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply04 Oct 2016, 16:16
Official

We confirm that Inno has been in touch to assist with your policy. We thank you for giving us a chance to make things right. Please give us a shout if you need anything else!

Best regards,
The MiWay Team

Best regards,