1 reviews | Active since Jun 2016

16 Sept 2017, 07:19

Policy Cancelled Still Deducted Money

Hi I cancelled my policy before debit date and miway still deducted my money. I did informed the consultants. None of them did what I told them to do. I just want my refund.

Thank you

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply18 Sept 2017, 08:31
Official

We’re so sorry to hear this and we assure you that this is not the MiWay way. Our client services team will be in touch to assist you ASAP! 

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply26 Oct 2017, 09:29
Official

Please accept our sincere apologies for any hassles you experienced and please be assured that this is not the MiWay way! Innocentia has since been in touch to discuss the reason behind the debit and to assure you of our commitment to always deliver awesome service.

Please let us know if you need help with anything else!

Kind regards,
The MiWay Team