NM
Nthabeleng M

1 reviews | Active since May 2013

21 Nov 2019, 11:54

Policy Cancellation Hassle

I called to have my insurance policy with MiWay cancelled and it was really a such an unnecessary hassle. The sales consultant on the phone would not listen to my reasoning and instead wanted to force to do things his way and was rather rude to me when I still insisted on cancelling my policy. I am at this stage uncertain if the cancellation was effected as the consultant abruptly cut the conversation short and put down the phone. Can I please somehow get confirmation that policy ***2 has been cancelled. Thank you

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Replies (1)
MiWay Insurance
MiWay Insurance's reply21 Nov 2019, 12:11
Official
Thank you for bringing this to our attention - we’re so sorry to herar of the service you experienced and we can assure you that this is not the MiWay way. We have passed your request on to our client services team and someone will be in touch to clarify.

Best regards,
The MiWay Team