Policy cancellation but debit order still running

<p>I had short term insurance with MiWay that I cancelled last year Nov 2016 due to bad treatment and an even worse claims process (claim was never finalised). </p> <p>Gugu Mathibela from MiWay indicated that she would get back to me as promised last year December to resolve the matter about my claim and the bad treatment that I received from MiWay. Telephonically I informed Gugu that I would like to cancel my policy and in a follow-up email I even mentioned the reason for the cancellation of my short term insurance from MiWay!!!!! Further to this to add insult to injury after I cancelled this policy and spoke to Gugu on the phone last year 7 Dec 2016, I received an updated policy offer that I never accepted and agreed to. How would I accept an updated offer if the treatment was this bad!!!</p> <p> </p> <p>To date my account is still being debited after I cancelled my policy last year November????</p> <p> </p> <p> </p>