KM
Khama M

1 reviews | Active since Jul 2016

20 Sept 2016, 21:41

POLICY CANCELLATION

<p>I'm really disappointed with Miway service. I called three times they kept me on hold telling me they are transferring me to a senior person and they will call me back, which never happen. I asked if I can send them an email they said no, I must keep on calling. this is one of the reasons I'm cancelling my policy with Miway, their service is appalling.</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply21 Sept 2016, 09:03
Official

Thank you for your comments and we apologise for the lack of service you experienced. Busi will be in contact shortly to assist .

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply21 Sept 2016, 11:59
Official

We’re so sorry for upsetting you, and we assure you that it is never our intention to do so. Busi has been in touch to confirm cancellation of your policy, and we urge you to please give us a shout if you need anything else!

Best regards,
The MiWay Team