1 reviews | Active since Feb 2014
Policy cancellation
I cancelled my policy on 24th July 2017. Giving Miway 1 month notice as per their terms & conditions, meaning August was the last month of cover and last payment date end of July. Miway did not respond to my emails and their retention department tried to sell me more insurance. After several emails & telephone calls Miway kept on deducting for Sep, Oct, Nov, Dec and have the ignorance/ incompetence to continuously send me updated/renewed policies.
We’re really sorry to hear of the hassles you have experienced for your policy to be cancelled - we assure you that this is not the MiWay way. Our client services team will be in touch to assist you ASAP!
Best regards,
The MiWay Team
Best regards,
We’re really sorry to hear of the hassles you have experienced for your policy to be cancelled - we assure you that this is not the MiWay way. Our client services team will be in touch to assist you ASAP!
Best regards,
The MiWay Team
Best regards,
We need to again unconditionally apologise for not getting things right the first time around. Asisipho has since called to confirm cancellation of your policy and we urge you to give us a shout if you need any further assistance.
Kind regards,
The MiWay Team
Best regards,
We need to again unconditionally apologise for not getting things right the first time around. Asisipho has since called to confirm cancellation of your policy and we urge you to give us a shout if you need any further assistance.
Kind regards,
The MiWay Team
Best regards,