TM
Themba M

1 reviews | Active since Sept 2017

18 Sept 2017, 14:31

Policy assistance through call centre

A lady by the name of Musa from Miway assistance me to resolve the debit order from Miway. This happened after I called the insurance few times and I was getting frustrated. She manage to resolve this in one simply call and all the money that was deducted from my account has since been return to my account. I have also decided against cancelling my policy with Miway. All Thanks to Musa.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply18 Sept 2017, 15:14
Official

Thanks for taking the time to compliment Musa on her great service delivery. We will be sure to pass your feedback on to her and high five her for making your service experience memorable!

Best regards,
The MiWay Team