MP
Marelda P

1 reviews | Active since Feb 2015

09 Mar 2015, 08:51

Please refund my premium and cancel my insurance

I Don't know what the problem is, I complained last month because of a incorrect debit and you go and double debit my account this month with an amount of R3035, please cancel that policy and refund my premium I will look for another insurance company that's more competent.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply13 Mar 2015, 16:19
Official
Hello marelda.paulse,

Please accept our sincere apology for the series of errors which occurred that have led you to complain and please be assured that this is not the MiWay way! Thulani has been in touch to discuss your concerns with you in more detail and to assist you with the requested refund.

Thanks for giving us another chance and please be assured of our commitment to always deliver awesome service!

Kind regards,
The MiWay Team