Please check your policy carefully

<p>I've been with Miway for almost 2 years now. I received a revised policy from them increasing my premium for this year. When I took out my policy I informed them that my excess amount must be R2000-00. This was my original policy. After my revision I phoned them and asked why my insurance amount increased although the vehicle's value decreased. The guy informed me that he will come back to me. He phoned me back and told me that he can give me a discount of +/- R70 on the premium. I accepted it. When I received my policy document I saw that without my permission or without informing me, they increased my excess amount to R4 200-00.</p> <p> </p> <p>When I phoned them today they informed me that it was their system. ????? Really???? SO you request for something and their "system" change what you request? This is unacceptable. What would have happened if I had an accident over the weekend? They would definitely not compramise or listen to your side of the story. What happens to people who does not check these things? You only get the surprise once you try to claim.</p> <p> </p> <p>You do not receive any kind of assistance from them and from here on forward I will NEVER recommend them to anyone. I will never make use of their service again as their "SYSTEM"is not working properly.</p> <p> </p> <p>Please read the fineprint on your policies and make sure that what you requested is stated there. I never skipped a premium nor did I ever claim from them.</p> <p> </p> <p>They are losing my business</p>