CS
Copley S
1 reviews | Active since Apr 2017
31 Aug 2017, 11:16
Please cancel
Hi MiWay. Please cancel my insurance policy with you. I refuse to be insured by a company where I cannot get hold of your customer service agents. Been trying for 3 months to query my account. Your call center is always too busy and you never call back on my voice messages. Please confirm that it's canceled.
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Replies (2)
MiWay Insurance's replyOfficial
31 Aug 2017, 11:28We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver. An agent will be in contact with you shortly to discuss your concerns.
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply31 Aug 2017, 11:28
Official
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver. An agent will be in contact with you shortly to discuss your concerns.
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's replyOfficial
06 Sept 2017, 16:57We're very sorry to hear of the hassles you've experienced. Mmathapelo has since been in touch to update your policy to better suit your needs and we thank you for giving us another chance to make things right.
Please let us know if you need help with anything else!
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's reply06 Sept 2017, 16:57
Official
We're very sorry to hear of the hassles you've experienced. Mmathapelo has since been in touch to update your policy to better suit your needs and we thank you for giving us another chance to make things right.
Please let us know if you need help with anything else!
Kind regards,
The MiWay Team
Best regards,