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celestine P
1 reviews | Active since Apr 2013
20 Feb 2015, 14:45
Pleasant service at Miway
I phoned in to change my banking details and the lady i spoke to was Shela,she was friendly and very helpfull. She even helped me reduce my premium. I think in terms of call centre mi way has the best team working .Cant mi way assist with all these other call centre agents that are just bluntantly rude, maybe miway can offer training to them
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MiWay Insurance's replyOfficial
20 Feb 2015, 14:57Hello celestineprince,
Wow - it sounds as if Shela made your day! With this said, we need to unconditionally apologise for not always getting things right. We'll be sure to look into what happened and put your feedback to good use!
Best regards,
The MiWay Team
Wow - it sounds as if Shela made your day! With this said, we need to unconditionally apologise for not always getting things right. We'll be sure to look into what happened and put your feedback to good use!
Best regards,
The MiWay Team
MiWay Insurance's reply20 Feb 2015, 14:57
Official
Hello celestineprince,
Wow - it sounds as if Shela made your day! With this said, we need to unconditionally apologise for not always getting things right. We'll be sure to look into what happened and put your feedback to good use!
Best regards,
The MiWay Team
Wow - it sounds as if Shela made your day! With this said, we need to unconditionally apologise for not always getting things right. We'll be sure to look into what happened and put your feedback to good use!
Best regards,
The MiWay Team