MS
Mohammed S

1 reviews | Active since Jan 2023

13 Jan 2023, 00:43

Phenomenal Customer Service by ELITE staff

Had a mind- blowing customer service experience with two customer service consultants Miway Thabiso- impeccable etiquette & manners mixed with a great sense of humor- 10/10. Secondly, Mashuda- what a GEM of a person- went out of her way to facilitate a near impossible task, that of @ 2pm advising me that a ****** cellphone claim has been approved then arranging the retailer to agree to going out of their route to deliver the phone to my son. You 2 have to be rewarded as Customer Service Champions for 2023. Miway-Your Way-Our Way !!!

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply13 Jan 2023, 00:44
Official
Wow, we just love your feedback for our team and we’re so proud of them for going the extra mile, and for keeping our promise of delivering excellent service! Thanks for sharing your positive service experience with us; we look forward to keep going the extra mile.

Best regards,
The MiWay Team
MS
Mohammed S's update13 Jan 2023, 00:52
Reviewer Update
20 years Snr Retail General Management experience so know when to acknowledge exceptional Customer Service- I as such have high standards & only complement when those standards are achieved