XK
Xabisa K

1 reviews | Active since Feb 2015

01 Aug 2018, 10:45

Perfect example of great customer service - Dimakatso Mokoena

I'd like to sincerely thank Dimakatso Mokoena, a Senior Consultant from MiWay who reminded me this morning of the reason I chose to insure my assets with MiWay . I was ready to jump ship and because of the way she engaged me, I had already decided against the move. She was easy to talk to, very patient, engaging and shared a lot of information with me that I did not know about my cover as well as other extra benefits that the company offers. Thanks again Dimakatso, you're a Rock Star.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply01 Aug 2018, 12:33
Official

Wow – it sounds as if Dimakatso saved the day. Thanks for giving her a chance to show you just how much we value you as our client. We’ll be sure to high five her for making such a lasting impression on you and we look forward to keeping you impressed for years to come.

Best regards,
The MiWay Team