kM
kholo M
1 reviews | Active since Nov 2015
07 Mar 2017, 07:59
PAYOUT TAKING FOREVER
<p>Its been two weeks since my claim was finalised (20 feb 2017). payout was supposed to be 3 business days after that 24 feb but up to now I am still waiting for the payout. At first I was told about a problem on the system and then I was told that the problem has been resolved. That was a week ago but still no money in my account. I have since received two confirmations of payment but no money. I have lost all patience and confidence in this company their service is just appalling.</p>
Helpful (0)
Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
07 Mar 2017, 08:40We do apologise for any delays you experienced with the settlement of your claim. We will follow up with our Claims team and get back to you with feedback.
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply07 Mar 2017, 08:40
Official
We do apologise for any delays you experienced with the settlement of your claim. We will follow up with our Claims team and get back to you with feedback.
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's replyOfficial
15 Mar 2017, 13:52Please accept our sincere apology for the delays on your claim settlement!
Thami has since been in touch to apologise for any hassles you experienced, and we’re happy to confirm that the payment since been made. We urge you to get in touch if you need anything else!
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's reply15 Mar 2017, 13:52
Official
Please accept our sincere apology for the delays on your claim settlement!
Thami has since been in touch to apologise for any hassles you experienced, and we’re happy to confirm that the payment since been made. We urge you to get in touch if you need anything else!
Kind regards,
The MiWay Team
Best regards,